Customer Centric Consultancy specialising in Customer Experience (CX), Operational Excellence, Change Culture Leadership and Employee Engagement.

Cognition is a freelance consultancy that specialises in putting your customers first.

We provide a greater level of understanding to organisations of the needs of their customers and employees bringing engagement and retention.

We assist with Leadership structures, using a variety of methods, to help with ever-changing business models. We help to establish a framework and culture within an organisation that is people driven and utilises the power they hold.

With over 20 years personal experience in implementing techniques and tools that tackle some of the major challenges that an organisation faces.

We are a small, specialist firm that can adapt to situations, organisations and industries.

Speak to us today about what you’d like to achieve. 

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